Welcome to Cigna Healthcare in Africa

Cigna Healthcare in Africa provides comprehensive health care solutions, ensuring access to quality medical care, wellness programs, and support services, fostering individuals and communities to thrive with personalized care and support.

About Cigna Healthcare

Cigna Healthcare is a globally respected health care brand, renowned for its commitment towards delivering top-quality health care solutions across the globe. With a legacy of excellence and innovation, we ensure access to comprehensive medical services and support.

In Africa, Cigna Healthcare emerges as the top choice for health care solutions. Leveraging its global expertise, Cigna Healthcare Africa offers tailored services designed specifically to meet the unique needs of the region.

Employee
Global presence of Cigna Healthcare
1st

Pan-African group health solution

3,000+

providers in Africa alone

250,000+

members across Africa

#16 on

the Fortune 500 list

30+ countries globally

host our presence

164 million customer

relationships worldwide

72,000

employees globally

225+ years

of health care experience

Dedicated local claims

support teams

24/7/365 multi-language

customer service

Comprehensive digital

services

Our products

Explore our group health insurance plans, designed to meet the distinguished needs of businesses across the continent. With flexible coverage options and robust support services, Cigna Healthcare offers health care plans that empower employers to prioritize the health and well-being of their workforce. From personalized solutions to streamlined administration, we ensure a seamless health care experience for your employees.

Cigna AfricaCigna Africa

Cigna Africa plan is crafted to address every aspect of your well-being, covering in-patient and out-patient visits, maternity care, preventative care, wellness, and medical evacuation. With fully flexible options, choose from five areas of cover and six plan levels to tailor your coverage to your specific needs.

Know moreEmployees at workCigna Africa AssistCigna Africa Assist

Cigna Africa Assist plan focuses on in-patient and evacuation services and offers two plans: In-patient Evac and In-patient Evac+. Designed with access to private health care in mind for both locals and foreigners looking for affordable options. Exclusively offered as an add-on to the In-patient Evac+ plan, it guarantees complete coverage of your medical needs.

Know moreEmployee at work deskCigna Africa Energy & Mining Series (EMS)Cigna Africa Energy & Mining Series (EMS)

Cigna Africa Energy and Mining Series (EMS) plan is designed solely for businesses involved in the engineering, mining, oil and gas, and energy generation industries. Choose from six plans that provide extensive coverage, ranging from outpatient health and wellness benefits to in-patient and evacuation benefits, all specifically tailored to meet the specific needs of your sector.

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Benefits of our corporate health insurance

Enjoy extensive protection against medical expenses, ensuring peace of mind for your employees.

Access a wide network of hospitals and health care providers, facilitating convenient health care access.

Engage in wellness initiatives designed to promote healthy lifestyles and prevent illnesses.

Access employee assistance programs for mental health resources and support, fostering well-being.

Streamline claims processing for faster reimbursement and reduced administrative burden.

Customize insurance plans to meet the unique needs of your workforce, optimizing coverage and satisfaction.

6greenLeaf

Why choose us

Global best practices & local know-how

Benefit from the on-the-ground experience in Africa combined with global health care expertise. Our commitment to compliance ensures simplicity.

Service first

Our dedicated client management team prioritizes exemplary customer care, aiding 24/7/365, ensuring your peace of mind with any help required.

Affordable quality

We ensure long-term sustainability through cost control measures while delivering quality care. Our clinical case management guarantees cost-effective yet high-quality health care solutions.

Access made easy

Enjoy access to a vast global network of over 1.7 million medical providers, with over 3,000 in Africa. Our plans include expert medical evacuation services facilitated by Healix.

Using technology wisely

Simplify your health care experience with our Cigna Envoy® app, allowing you to manage claims, access policy documents, and utilize health and well-being tools conveniently. Get access to doctor consultations through telehealth services.

Holistic health & wellbeing

Experience whole person health through our Employee Assistance Programs (EAP), including platforms like Connect for Health and LVL. Gain support through our chronic condition and decision support programs.

FAQ's
Why is health insurance important?

Health insurance offers financial protection against unexpected medical expenses, ensuring individuals can access necessary health care without facing significant financial burdens. It facilitates timely medical interventions and treatments, reducing the risk of health complications and improving recovery outcomes. Additionally, it alleviates the mental strain associated with medical costs, allowing patients to focus on healing rather than financial concerns.

What does group health insurance cover?

Group health insurance is a type of insurance plan that provides health care coverage to a group of people, typically employees and members of an organization. For employees, it typically covers a range of medical expenses, including hospitalization, doctor visits, prescription medications, and preventive care.

What is the coverage area of Cigna Healthcare in Africa?

Cigna Healthcare in Africa provides extensive coverage across the African continent, ensuring that health care solutions are accessible throughout the region. The coverage spans several countries, including but not limited to Kenya, Uganda, Mauritius, Tanzania, Nigeria, Ghana, Mozambique, Democratic Republic of the Congo (DRC) and Zambia.

Is health insurance provided by employer enough for my health care needs?

While employer health insurance provides valuable coverage for basic inpatient and day-patient treatments, its scope may vary between companies and might not address all health care needs. However, if needed, employees may enhance their health care by buying private individual or family health insurance.

How to choose health insurance for small businesses?

When choosing the best group health insurance, small businesses need to consider several aspects, including the industry risk level, chemical exposure, employee stress levels, employee nationality and access to health care in their home countries, and simplicity of service.

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Whether you wish to speak to our sales team or get general help if you are an existing Cigna Healthcare member, we can get you the right information.

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Legal information:

Policy Services are provided by Cigna International Health Services Kenya Limited (Company Registration Number CPR/2015/178985) directly or through a member of its group (in relation to Cigna International Health Services Kenya Limited means Cigna International Health Services Kenya Limited, any subsidiary, any affiliated company or holding company from time to time of Cigna International Health Services Kenya Limited and any subsidiary from time to time of a holding company of Cigna International Health Services Kenya Limited). Information contained herein is subject to the Terms and Conditions of your policy. To discuss the cover under your policy, please contact Cigna International Health Services Kenya Limited using the number of the back of your ID Card. Cigna International Health Services Kenya Limited (Company Registration Number CPR/2015/178985) or a member of its group (as relevant in your jurisdiction) is the administrator of your health policy.
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