Cigna Africa Plan
Cigna Africa plan – Group health insurance for employees
The Cigna Africa plan provides accessible and flexible coverage for employee’s health care needs, offering comprehensive group health insurance that is targeted to the needs of individuals in the African region.
Fusing global health care expertise with local knowledge
1st Pan-African group health solution
A fully locally admitted group health solution tailored to meet diverse needs across Africa.
164 million customer relationships worldwide
Drawing from a vivid network to deliver trusted care to millions globally.
Dedicated local claims support teams
Dedicated local teams provide efficient support, while understanding the unique regional dynamics.
Comprehensive digital services
Accessible digital platforms enhance convenience, empowering users with seamless health care management.
Cigna Africa plan
With Cigna Africa versatile health care plan, we address every aspect of your well-being. From in-patient and outpatient visits to maternity care, preventative measures, wellness initiatives, and medical evacuation, our plans offer comprehensive coverage. With fully flexible options, choose from five areas of cover and six plan levels to tailor your coverage precisely to your lifestyle and requirements. Don't compromise on your health and well-being, invest in Cigna Africa plan today for peace of mind and comprehensive health care coverage.
Benefits of Cigna Africa plan
Comprehensive coverage
Provides broad medical coverage including hospitalization, outpatient services, and emergency medical evacuation, ensuring complete health care security.
Global network access
Access to a vast network of health care providers across Africa and globally, facilitating high-quality care wherever you are.
Telehealth services
Offers 24/7 access to our Global Telehealth service, allowing consultations with doctors via phone or video, ideal for non-emergency health concerns.
Wellbeing programs
Includes wellbeing programs aimed at improving mental focus, reducing stress, and enhancing nutrition and sleep quality for overall better health.
Flexible plans
Various plan options are available, catering to different needs and budgets, ensuring that businesses can find a suitable match for their specific requirements.
Dedicated support
Continuous support through the Cigna Envoy® platform, providing easy management of health care plans and direct help with any service inquiries or issues.
Plan comparison table
| Plan | Area of cover | In-patient care | Out-patient treatment methods | Medical evacuation | Maternity Benefits | Dental & Vision Benefits | Wellness |
|---|---|---|---|---|---|---|---|
|
Cigna Africa |
|
Y |
Y |
Y |
Y |
Optional |
Y |
|
Y |
Optional Pre-post hospitalisation OP treatments. |
Y |
Y* |
Optional |
N |
|
|
Y |
Solar & LNG only IP benefits with medical evacuation |
Y |
Y |
Optional |
Y |
|
|
*limited coverage |
|||||||
Cigna Envoy® app and portal
The Cigna Envoy® app is a comprehensive digital tool that simplifies managing health care by allowing members to locate specialists, submit claims, and access telehealth services—all with just a few taps on your smartphone.
Download the app today.
Locate health care facilities
Find health care providers and facilities, receive directions through Google Maps™.
Submit claims
Easily submit claims using your smartphone’s camera via the app.
Access resources
Access health tutorials, videos, and wellness resources online.
Telehealth
Online video or voice call consultations with health care professionals.
Why choose us
Global best practices & local know-how
Benefit from the on-the-ground experience in Africa combined with global health care expertise. Our commitment to compliance ensures simplicity.
Service first
Our dedicated client management team prioritizes exemplary customer care, aiding 24/7/365, ensuring your peace of mind with any help required.
Affordable quality
We ensure long-term sustainability through cost control measures while delivering quality care. Our clinical case management guarantees cost-effective yet high-quality health care solutions.
Access made easy
Enjoy access to a vast global network of over 1.7 million medical providers, with over 3,000 in Africa. Our plans include expert medical evacuation services facilitated by Healix.
Using technology wisely
Simplify your health care experience with our Cigna Envoy® app, allowing you to manage claims, access policy documents, and utilize health and well-being tools conveniently. Get access to doctor consultations through telehealth services.
Holistic health & wellbeing
Experience whole person health through our Employee Assistance Programs (EAP), including platforms like Connect for Health and LVL. Gain support through our chronic condition and decision support programs.
Cigna Healthcare Africa offers extensive support services including 24/7 customer service, online health management tools, and access to health advisors to help manage and optimize your health care experience.
Cigna Africa plans are customized to address the unique health care needs of those living and working in Africa, offering robust coverage including emergency evacuations and access to a global network of health care providers.
Yes, Cigna Africa plans typically allow you to choose from a wide network of health care providers, giving you the flexibility to select your preferred doctors and specialists.
The Cigna Envoy® app offers a range of benefits for managing health care, including the ability to locate health care providers, submit and track claims, access telehealth services, and utilize health and wellness resources—all from the convenience of your smartphone.
Yes, most Cigna Healthcare group health plans allow for the inclusion of family members, providing comprehensive coverage for dependents.
Contact us
Whether you wish to speak to our sales team or get general help if you are an existing Cigna Healthcare member, we can get you the right information.
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Existing member?
Log in and manage your account with the Cigna Envoy® website.
Legal information:
Policy Services are provided by Cigna International Health Services Kenya Limited (Company Registration Number CPR/2015/178985) directly or through a member of its group (in relation to Cigna International Health Services Kenya Limited means Cigna International Health Services Kenya Limited, any subsidiary, any affiliated company or holding company from time to time of Cigna International Health Services Kenya Limited and any subsidiary from time to time of a holding company of Cigna International Health Services Kenya Limited). Information contained herein is subject to the Terms and Conditions of your policy. To discuss the cover under your policy, please contact Cigna International Health Services Kenya Limited using the number of the back of your ID Card. Cigna International Health Services Kenya Limited (Company Registration Number CPR/2015/178985) or a member of its group (as relevant in your jurisdiction) is the administrator of your health policy.©2024 Cigna Healthcare. All rights reserved.
