About Cigna Healthcare Africa
About Cigna Healthcare in Africa
Cigna Healthcare provides premium health insurance in Africa, offering extensive coverage and expert support designed to meet the health care needs of clients throughout the continent.
Who we are
Cigna Healthcare, a pivotal part of The Cigna Group, delivers comprehensive health insurance services across the continent. Strategically positioned, we at Cigna Healthcare serve major markets across the African continent. We are focused on providing robust health care solutions specially designed to cater to local and expatriate communities.
What we do
At Cigna Healthcare, we specialize in delivering comprehensive health and wellness services to businesses both within the region and around the globe. Our key offerings are as follows:
- We maintain a wide-reaching network of health care providers, ensuring accessible, top-quality medical care.
- We design proactive health and wellness programs that are created to enhance employee health, thus boosting workplace productivity and overall satisfaction.
- We uniquely provide consistent and seamless health insurance coverage across multiple countries.
Our vision
Health empowerment
At Cigna Healthcare, we prioritize health by empowering our customers to better manage and achieve their wellness goals, addressing challenges like chronic diseases, obesity, diabetes, and lifestyle habits.
Comprehensive support
We make health management more accessible and effective by acting as a trusted partner. Our vision extends beyond insurance, providing continuous support and quality care throughout the lifespan of our clients.
Whole health approach
Dedicated to improving overall wellbeing, we focus on enhancing resilience, reducing stress, and addressing emotional health issues through our holistic health strategies available 24/7.
Innovative and affordable care
Committed to innovation, Cigna Healthcare offers affordable health solutions that respond to the evolving needs of our customers, helping them proactively manage and maintain their physical, mental, financial, and social health.
Why choose us
Global best practices & local know-how
Benefit from the on-the-ground experience in Africa combined with global health care expertise. Our commitment to compliance ensures simplicity.
Service first
Our dedicated client management team prioritizes exemplary customer care, aiding 24/7/365, ensuring your peace of mind with any help required.
Affordable quality
We ensure long-term sustainability through cost control measures while delivering quality care. Our clinical case management guarantees cost-effective yet high-quality health care solutions.
Access made easy
Enjoy access to a vast global network of over 1.7 million medical providers, with over 3,000 in Africa. Our plans include expert medical evacuation services facilitated by Healix.
Using technology wisely
Simplify your health care experience with our Cigna Envoy® app, allowing you to manage claims, access policy documents, and utilize health and well-being tools conveniently. Get access to doctor consultations through telehealth services.
Holistic health & wellbeing
Experience whole person health through our Employee Assistance Programs (EAP), including platforms like Connect for Health and LVL. Gain support through our chronic condition and decision support programs.
Message from leadership
At Cigna Healthcare, we are deeply invested in enhancing the health and vitality of the lives we touch, while increasing access to quality care. Our products and solutions are designed to provide simple, affordable, and flexible care that cater to the whole health needs of people. We are an advocate for better health through every stage of life, guiding customers through the health care system and empowering them with the information and insight they need to make the best choices for improving their health and vitality.
CEO of Cigna Healthcare MEA, outside KSA
We are here to support our customers
At Cigna Healthcare, we understand the unique health challenges faced by international organizations and their employees.
- At Cigna Healthcare, we bring years of expertise in understanding the unique challenges faced by international organizations, employers, and their diverse workforce.
- We prioritize ease and simplicity in health management, ensuring our customers receive prompt support during illness and maintain overall well-being.
- Employers who partner with us gain access to our broad network of health care services, ensuring their employees receive comprehensive care.
Contact us
Whether you wish to speak to our sales team or get general help if you are an existing Cigna Healthcare member, we can get you the right information.
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Log in and manage your account with the Cigna Envoy® website.
Legal information:
Policy Services are provided by Cigna International Health Services Kenya Limited (Company Registration Number CPR/2015/178985) directly or through a member of its group (in relation to Cigna International Health Services Kenya Limited means Cigna International Health Services Kenya Limited, any subsidiary, any affiliated company or holding company from time to time of Cigna International Health Services Kenya Limited and any subsidiary from time to time of a holding company of Cigna International Health Services Kenya Limited). Information contained herein is subject to the Terms and Conditions of your policy. To discuss the cover under your policy, please contact Cigna International Health Services Kenya Limited using the number of the back of your ID Card. Cigna International Health Services Kenya Limited (Company Registration Number CPR/2015/178985) or a member of its group (as relevant in your jurisdiction) is the administrator of your health policy.©2024 Cigna Healthcare. All rights reserved.
