Wellness offerings
Wellness offerings
Employee Assistance Program
Our Employee Assistance Program aims to promote employees' physical and mental well-being through virtual and in-person counselling on various physical, mental, and financial topics. Some of its key benefits are:
Improves productivity and motivates employees at work
Increases organizational cost efficiency
Improves employee retention rates
Understanding EAP
Alison Sharp, Director of Key Accounts MEA at Cigna Healthcare MEA, and Jade Camps-Douglas, Health and Wellbeing Manager for the Middle East and Africa, walk through Cigna Healthcare’s International Employee Assistance Program, what it is, who it supports, and how to access it. From confidentiality to 24/7 multilingual support, learn how EAP is there for you and your family whenever you need it most.
The Cigna Envoy® app
Cigna Envoy® app lets you manage your health and well-being needs instantly and conveniently on the go with some exciting features like:
Find and consult health care providers near you
Access to Health and Wellbeing Resources
Well-being programs focused on improving: focus, stress, nutrition, sleep
Telehealth services to provide access to virtual doctor consultation free of cost
Manage and submit claims directly through your mobile device
Feel confident choosing Cigna Healthcare
Focused on well-being
Through our Employee Assistance Programme (EAP), we strive to offer confidential, telephonic, or face-to-face counselling for your employees. Also, to promote wellness, we offer on-site wellness seminars wherein experts provide advice for the optimal health, happiness, and productivity of employees.
Local expertise
With our key operations focussed on Africa and locally staffed teams, customers can get guidance that’s grounded in expertise, cultural knowledge, and real-world experience
Transparency, integrity, and unwavering commitment
We operate with transparency and integrity, and with an unwavering commitment to the health of our customers. And the trust bestowed by our customers in Africa for over 60 years validates our core values.
Enhanced customer experience
With our wide range of convenient digital solutions, such as we operate with transparency and integrity, and with an unwavering commitment to the health of our customers. And the trust bestowed by our customers in Africa for over 60 years validates our core values. apps, online portals, Telehealth, EAP, you can easily manage and access your health insurance plan and leverage health care benefits with utmost ease.
Contact us
Whether you wish to speak to our sales team or get general help if you are an existing Cigna Healthcare member, we can get you the right information.
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Log in and manage your account with the Cigna Envoy® website.
Legal information:
Policy Services are provided by Cigna International Health Services Kenya Limited (Company Registration Number CPR/2015/178985) directly or through a member of its group (in relation to Cigna International Health Services Kenya Limited means Cigna International Health Services Kenya Limited, any subsidiary, any affiliated company or holding company from time to time of Cigna International Health Services Kenya Limited and any subsidiary from time to time of a holding company of Cigna International Health Services Kenya Limited). Information contained herein is subject to the Terms and Conditions of your policy. To discuss the cover under your policy, please contact Cigna International Health Services Kenya Limited using the number of the back of your ID Card. Cigna International Health Services Kenya Limited (Company Registration Number CPR/2015/178985) or a member of its group (as relevant in your jurisdiction) is the administrator of your health policy.© Cigna Healthcare. All rights reserved.
