Cigna Africa Assist Plan
Cigna Africa Assist plan – Group health Insurance for employees
The Cigna Africa Assist plan provides comprehensive group health insurance tailored for employees, offering vital coverage and support specifically designed to meet the diverse health care needs of individuals in the Africa region.
Fusing global health care expertise with local knowledge
1st Pan-African group health solution
A fully locally admitted group health solution tailored to meet diverse needs across Africa.
164 million customer relationships worldwide
Drawing from a vivid network to deliver trusted care to millions globally.
Experience in Africa
Cigna Healthcare offers dedicated service within Africa, providing tailored health care solutions that cater to the unique needs of the continent.
24/7/365 multi-language customer service
Our around-the-clock, multi-language customer service ensures that no matter where you are or what time it is, Cigna Healthcare is available to support you in your preferred language.
Cigna Africa Assist plan
Cigna Africa Assist introduces two distinct plans, In-patient Evac and In-patient Evac+, focused on in-patient care and emergency evacuation services. Suited for both expatriates and local residents, these options merge affordability with seamless access to private health care, covering crucial inpatient services and emergency situations across the Africa region. Discover more about the exclusive In-Patient Evac+ Plus add-on. These carefully constructed plans are designed to ensure your health security, offering steadfast support and top-tier health care solutions when they're most needed.
Benefits of Cigna Africa Assist plan
Comprehensive inpatient care
Delivers extensive coverage for all hospital-based treatments, ensuring peace of mind through both preventive care and critical response.
Emergency evacuation services
Provides assured emergency medical evacuation, ensuring prompt access to top-tier medical care, no matter your location within Africa.
Diverse plan selection
Presents an array of plan options that cater to varying needs and financial plans, enabling businesses to precisely tailor their health care strategies.
Global health care network
Offers seamless access to a comprehensive global network of health care professionals and facilities, ensuring consistent, high-quality medical care.
Localized expertise
Utilizes deep local knowledge to offer health care services finely attuned to the specific health landscapes of the African continent.
Dedicated support
Continuous support through the Cigna Envoy® platform, providing easy management of health care plans and direct help with any service inquiries or issues.
Plan comparison table
| Plan | Area of cover | In-patient care | Out-patient treatment methods | Medical evacuation | Maternity Benefits | Dental & Vision Benefits | Wellness |
|---|---|---|---|---|---|---|---|
|
Y |
Y |
Y |
Y |
Optional |
Y |
|
|
Cigna Africa Assist |
|
Y |
Optional Pre-post hospitalisation OP treatments. |
Y |
Y* |
Optional |
N |
|
Y |
Solar & LNG only IP benefits with medical evacuation |
Y |
Y |
Optional |
Y |
|
|
*limited coverage |
|||||||
Cigna Envoy® app and portal
The Cigna Envoy® app is a comprehensive digital tool that simplifies managing health care by allowing members to locate specialists, submit claims, and access telehealth services—all with just a few taps on your smartphone.
Download the app today.
Locate health care facilities
Find health care providers and facilities, receive directions through Google Maps™.
Submit claims
Easily submit claims using your smartphone’s camera via the app.
Access resources
Access health tutorials, videos, and wellness resources online.
Telehealth
Online video or voice call consultations with health care professionals.
Why choose us
Global best practices & local know-how
Benefit from the on-the-ground experience in Africa combined with global health care expertise. Our commitment to compliance ensures simplicity.
Service first
Our dedicated client management team prioritizes exemplary customer care, aiding 24/7/365, ensuring your peace of mind with any help required.
Affordable quality
We ensure long-term sustainability through cost control measures while delivering quality care. Our clinical case management guarantees cost-effective yet high-quality health care solutions.
Access made easy
Enjoy access to a vast global network of over 1.7 million medical providers, with over 3,000 in Africa. Our plans include expert medical evacuation services facilitated by Healix.
Using technology wisely
Simplify your health care experience with our Cigna Envoy® app, allowing you to manage claims, access policy documents, and utilize health and well-being tools conveniently. Get access to doctor consultations through telehealth services.
Holistic health & wellbeing
Experience whole person health through our Employee Assistance Programs (EAP), including platforms like Connect for Health and LVL. Gain support through our chronic condition and decision support programs.
Group health insurance plans generally cover a range of medical services, including doctor visits, hospital stays, surgeries, and sometimes prescription drugs and mental health services, depending on the specific policy.
Cigna Healthcare offers various payment options including annual, semi-annual or quarterly, payments to accommodate the financial preferences of different businesses.
New employees can be added to a Cigna Healthcare group plan during the enrollment period or after qualifying events such as hiring, with specific procedures detailed in the plan documentation.
The Cigna Africa Assist plan offers customized health care solutions tailored to the unique environmental and medical challenges faced by employees across Africa, including localized service and support.
Coverage age limits can vary, but most plans offer options for individuals from birth up to senior ages, with specific terms detailed in each policy.
Contact us
Whether you wish to speak to our sales team or get general help if you are an existing Cigna Healthcare member, we can get you the right information.
Contact information
EmailLegal
Our products
Popular Links
Resources
Login
Existing member?
Log in and manage your account with the Cigna Envoy® website.
Legal information:
Policy Services are provided by Cigna International Health Services Kenya Limited (Company Registration Number CPR/2015/178985) directly or through a member of its group (in relation to Cigna International Health Services Kenya Limited means Cigna International Health Services Kenya Limited, any subsidiary, any affiliated company or holding company from time to time of Cigna International Health Services Kenya Limited and any subsidiary from time to time of a holding company of Cigna International Health Services Kenya Limited). Information contained herein is subject to the Terms and Conditions of your policy. To discuss the cover under your policy, please contact Cigna International Health Services Kenya Limited using the number of the back of your ID Card. Cigna International Health Services Kenya Limited (Company Registration Number CPR/2015/178985) or a member of its group (as relevant in your jurisdiction) is the administrator of your health policy.©2024 Cigna Healthcare. All rights reserved.
