Cigna Africa EMS Plan
Cigna Africa Energy and Mining Series plan – Group health insurance
The Cigna Africa Energy and Mining Series plan offers specialized group health insurance for Africa's energy and mining sectors, providing premium coverage and exceptional support tailored to the unique health care needs of employees.
Fusing global health care expertise with local knowledge
1st Pan-African group health solution
A fully locally admitted group health solution tailored to meet diverse needs across Africa.
164 million customer relationships worldwide
Drawing from a vivid network to deliver trusted care to millions globally.
250,000+ members across Africa
With over 250,000 members in Africa, Cigna Healthcare has a robust presence, ensuring accessible and reliable health care across the region.
225+ years of health care experience
Our long-term experience reflect a deep, ensuring commitment to health and wellness.
Cigna Africa Energy and Mining Series plan
The Cigna Africa Energy and Mining Series (EMS) plan is strategically crafted for the unique needs of those working in Africa's energy and mining industries. This specialized health insurance solution guarantees exceptional medical care accessibility, even in isolated or harsh conditions. With its robust coverage, the EMS plan is engineered to protect your employees' health beyond conventional insurance boundaries, ensuring they receive the best possible care wherever they are stationed. Explore a health plan that goes the extra mile to support the critical sectors of energy and mining. Equip your team with the Cigna Africa EMS plan, designed to keep them healthy and focused on the job. Get a customized proposal tailored for your company's needs.
Benefits of Cigna Africa EMS plan
Comprehensive coverage
Provides broad medical coverage including hospitalization, out-patient services, and emergency medical evacuation, ensuring complete health care security.
Global network access
Access to a vast network of health care providers across Africa and globally, facilitating high-quality care wherever you are.
Telehealth services
Offers 24/7 access to our Global Telehealth service, allowing consultations with doctors via phone or video, ideal for non-emergency health concerns.
Wellbeing programs
Includes wellbeing programs aimed at improving mental focus, reducing stress, and enhancing nutrition and sleep quality for overall better health.
Flexible plan
Various plan options are available, catering to different needs and budgets, ensuring that businesses can find a suitable match for their specific requirements.
Dedicated support
Continuous support through the Cigna Envoy® app, providing easy management of health care plans and direct help with any service inquiries or issues.
Plan comparison table
| Plan | Area of cover | In-patient care | Out-patient treatment methods | Medical evacuation | Maternity Benefits | Dental & Vision Benefits | Wellness |
|---|---|---|---|---|---|---|---|
|
Y |
Y |
Y |
Y |
Optional |
Y |
|
|
Y |
Optional Pre-post hospitalisation OP treatments. |
Y |
Y* |
Optional |
N |
|
|
Cigna Africa EMS |
|
Y |
Solar & LNG only IP benefits with medical evacuation |
Y |
Y |
Optional |
Y |
|
*limited coverage |
|||||||
Cigna Envoy® app and portal
The Cigna Envoy® app is a comprehensive digital tool that simplifies managing health care by allowing members to locate specialists, submit claims, and access telehealth services—all with just a few taps on your smartphone.
Download the app today.
Locate health care facilities
Find health care providers and facilities, receive directions through Google Maps™.
Submit claims
Easily submit claims using your smartphone’s camera via the app.
Access resources
Access health tutorials, videos, and wellness resources online.
Telehealth
Online video or voice call consultations with health care professionals.
Why choose us
Global best practices & local know-how
Benefit from the on-the-ground experience in Africa combined with global health care expertise. Our commitment to compliance ensures simplicity.
Service first
Our dedicated client management team prioritizes exemplary customer care, aiding 24/7/365, ensuring your peace of mind with any help required.
Affordable quality
We ensure long-term sustainability through cost control measures while delivering quality care. Our clinical case management guarantees cost-effective yet high-quality health care solutions.
Access made easy
Enjoy access to a vast global network of over 1.5 million medical providers, with over 3,000 in Africa. Our plans include expert medical evacuation services facilitated by Healix.
Using technology wisely
Simplify your health care experience with our Cigna Envoy® app, allowing you to manage claims, access policy documents, and utilize health and well-being tools conveniently. Get access to doctor consultations through telehealth services.
Holistic health & wellbeing
Experience whole person health through our Employee Assistance Programs (EAP), including platforms like Connect for Health and LVL. Gain support through our chronic condition and decision support programs.
Dental coverage is available in some Cigna Healthcare health insurance plans but may be offered as an optional add-on depending on the specific policy details.
The Cigna Africa EMS Plan provides targeted health insurance solutions tailored for the challenging conditions of the energy and mining industries, including comprehensive medical coverage, emergency evacuation services, and access to care in remote areas.
The Cigna Envoy® app offers a range of benefits for managing health care, including the ability to locate health care providers, submit and track claims, access telehealth services, and utilize health and wellness resources—all from the convenience of your smartphone.
Claims can be submitted electronically through the Cigna Envoy® app or website, where you can also track the status of your claims and manage your health benefits.
Cigna Healthcare offers health care plans with global health coverage, that ensure you are protected even when traveling abroad, with access to medical care around the world.
Contact us
Whether you wish to speak to our sales team or get general help if you are an existing Cigna Healthcare member, we can get you the right information.
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Log in and manage your account with the Cigna Envoy® website.
Legal information:
Policy Services are provided by Cigna International Health Services Kenya Limited (Company Registration Number CPR/2015/178985) directly or through a member of its group (in relation to Cigna International Health Services Kenya Limited means Cigna International Health Services Kenya Limited, any subsidiary, any affiliated company or holding company from time to time of Cigna International Health Services Kenya Limited and any subsidiary from time to time of a holding company of Cigna International Health Services Kenya Limited). Information contained herein is subject to the Terms and Conditions of your policy. To discuss the cover under your policy, please contact Cigna International Health Services Kenya Limited using the number of the back of your ID Card. Cigna International Health Services Kenya Limited (Company Registration Number CPR/2015/178985) or a member of its group (as relevant in your jurisdiction) is the administrator of your health policy.©2024 Cigna Healthcare. All rights reserved.
